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    The decor of the office is pleasant and comfortable?NeverSometimesUsuallyAlways
    The office is clean and sanitary?NeverSometimesUsuallyAlways
    The staff members at the desk are courteous and polite?NeverSometimesUsuallyAlways
    Appointments and financial arrangements are handled effectively?NeverSometimesUsuallyAlways
    I can get the appointment time I need?NeverSometimesUsuallyAlways
    I am seen at the time of my appointment?NeverSometimesUsuallyAlways
    The dental assistants are polite, caring, and friendly?NeverSometimesUsuallyAlways
    Everything is done to my comfort?NeverSometimesUsuallyAlways
    All procedures are adequately explained and described?NeverSometimesUsuallyAlways
    I feel confident that all necessary sterilization procedures are followed?NeverSometimesUsuallyAlways
    I am satisfied with the quality of the dental care provided?NeverSometimesUsuallyAlways
    The doctor is competent, professional, and compassionate.NeverSometimesUsuallyAlways
    The hygienists are thorough and efficient in their treatment.NeverSometimesUsuallyAlways
    The staff takes the time to explain what they are doing and what I need to do.NeverSometimesUsuallyAlways
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